US Shipping & Handling Malibu Home Spa offers Fast And Free Shipping for all IPL products within the United States. We ship from Los Angeles, California. Estimated time of delivery is 1 - 3 business days.
Place your orders prior 2:00 p.m. Pacific (daylight) time zone and we will process it the same business day (holidays excluded). All orders placed after 5:00 p.m. Pacific (daylight) time zone on Fridays or during the weekend will be processed the following Monday.
International Shipping ✈ We ship globally and it's free! Estimated time of delivery is 2 - 20 business days depending on your country. You may have to pay import or duty fees that may occur by your government.
Contact us if there are any questions regarding our shipping and handling policy.
Your 100% satisfaction is important for us. We offer a 90-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have 90 Day Money-Back Guarantee policy since the day item was received.
Return & Exchange Policy, To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
Malibu Home Spa representative will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to store credit or refunded shortly after, minus the shipping costs.
Returns and refunds are not applied on products that are on sale.
Remove and clean the surface of the hair and the skin. Connect the power supply and turn on the handset. Adjust the comfortable intensity level. Place the device vertically against the skin and press the button to start. Enjoy your ultra-comfortable hair removal experience.
There have been many studies around the world showing the safety and effectiveness of IPL for hair removal. Due to the positive research, it has become an extremely popular safe and effective method of hair removal.
Yes, always shave before using it is recommended and do not pluck or wax the new hair as it grows out! You need to leave the hair in its hair follicles for the laser to work on them. You can cut or shave your hair as needed.