US Shipping & Handling Malibu Home Spa offers Fast And Free Shipping for all IPL products within the United States. We ship from Los Angeles, California. Estimated time of delivery is 1 - 3 business days.
Place your orders prior 2:00 p.m. Pacific (daylight) time zone and we will process it the same business day (holidays excluded). All orders placed after 5:00 p.m. Pacific (daylight) time zone on Fridays or during the weekend will be processed the following Monday.
International Shipping ✈ We ship globally and it's free! Estimated time of delivery is 2 - 20 business days depending on your country. You may have to pay import or duty fees that may occur by your government.
Contact us if there are any questions regarding our shipping and handling policy.
You can select your preferred payment method at checkout. We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal and many more.
Example of payment methods we accept are Visa, MasterCard, Apple Pay, Google Pay, Paypal, Venmo and Amex.
Note that additional exchange fee may apply if your currency is other than US dollars.
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Return & Exchange Policy, To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email support@malibuhomespa.com with the subject 'Returns' and include your order number, name and the reason for the return.
Malibu Home Spa representative will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to store credit or refunded shortly after, minus the shipping costs.
Returns and refunds are not applied on products that are on sale.
Yes! We carry sezzle - Buy now, pay later and it's very simple. Split your purchase into 4 interest-free payments, over 6 weeks with no impact to your credit!
Just click on that payment options in the cart and follow the instructions. To learn more about how Sezzle works - just click here.
PLT® Lotion - The Best Kept Secret. Post Laser Treatment Lotion
This unique skin care solution PLT® formula by Malibu Home Spa™ has all the necessary rich emollients and is lightly scented with organic lavender to soothe the skin and moisturize after IPL treatment
Connect the handset to the power supply and turn on.
Adjust the comfortable intensity level; 1-5.
Place the device vertically against the skin and press the button to flash.
As safety precaution: the mouth of the device where the light bulb is visible, must be pressed against skin, or else the handset will not flash.
Enjoy your ultra-comfortable hair removal experience.
Note: the handset requires power when in use due to the powerful light bulb, this is not a chargeable device or battery driven. Therefore it must be plugged to power when in use.
There have been many studies around the world showing the safety and effectiveness of IPL for hair removal. Due to the positive research, it has become an extremely popular safe and effective method of hair removal.
Yes, always shave before using it is recommended and do not pluck or wax the new hair as it grows out! You need to leave the hair in its hair follicles for the laser to work on them. You can cut or shave your hair as needed.
Yes, that's perfectly normal and it's due to the light energy heats up the hair. You can smell a slight burning odor, but this means that there are some hairs left that you have missed during shaving.
We recommend that you moisturize after IPL treatment with Malibu Home Spa's PLT® lotion. This unique post laser treatment formula has all the essential minerals for optimal rehydration. Order PLT - Click Here...
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